Shipping and returns
Shipping
Please find your country in the List of Markets Below. Each bullet point represents a different shipping zone with varying costs. If your country is not UK or is not found in the European Union the cost will probably be around £20.50. Certain items may have different shipping costs due to its location, you'll see the cost at check-out.
Once an order has been successfully shipped and marked as delivered, responsibility for the package lies with the courier and the customer. We will do everything to help you locate your order.
Shipping Costs:
- United Kingdom: £14.99
- European Union: €12.95
- International: £20.50
List of Markets:
- Europe:
- European Union: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Spain, Slovakia, Slovenia, Sweden
- Spain
- United Kingdom
- International:
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
Y
Z
Returns
We accept exchanges or refunds within 7 days from the receipt of your order. The returned items must be sent back in the original condition with all packaging and materials received with the order (bags, wrappings, tags etc.). Refunds will be processed within 7-14 days from the arrival date. Please note all return shipping and import fees are at the sole responsibility of the customer. In order to start the exchange or refund process, our team will be happy to assist you at help@cococapitan.com